Methods Of Receiving Payments from Abroad

            
          There are several basic methods of receiving payment for
          products sold abroad. As with domestic sales, a major
          factor that determines the method of payment is the amount
          of trust in the buyer's ability and willingness to pay. For
          sales within the United States, if the buyer has good
          credit, sales are usually made on open account; if not,
          cash in advance is required. For export sales, these same
          methods may be used; however, other methods are also often
          used in international trade.  Ranked in order from most
          secure for the exporter to least secure, the basic methods
          of payment are
         
          1.   cash in advance,
          2.   letter of credit,
          3.   documentary collection or draft,
          4.   open account, and
          5.   other payment mechanisms, such as consignment sales.
         
          Since getting paid in full and on time is of utmost concern
          to exporters, risk is a major consideration. Many factors
          make exporting riskier than domestic sales. However, there
          are also several methods of reducing risks. One of the most
          important factors in reducing risks is to know what risks
          exist. For that reason, exporters are advised to consult an
          international banker to determine an acceptable method of
          payment for each specific transaction.
         
          CASH IN ADVANCE
         
          Cash in advance before shipment may seem to be the most
          desirable method of all, since the shipper is relieved of
          collection problems and has immediate use of the money if a
          wire transfer is used. Payment by check, even before
          shipment, may result in a collection delay of four to six
          weeks and therefore frustrate the original intention of
          payment before shipment. On the other hand, advance payment
          creates cash flow problems and increases risks for the
          buyer. Thus, cash in advance lacks competitiveness; the
          buyer may refuse to pay until the merchandise is received.
         
          DOCUMENTARY LETTERS OF CREDIT AND DRAFTS
         
          The buyer may be concerned that the goods may not be sent
          if the payment is made in advance. To protect the interests
          of both buyer and seller, documentary letters of credit or
          drafts are often used. Under these two methods, documents
          are required to be presented before payment is made.  Both
          letters of credit and drafts may be paid immediately, at
          sight, or at a later date. Drafts that are to be paid when
          presented for payment are called sight drafts. Drafts that
          are to be paid at a later date, which is often after the
          buyer receives the goods, are called time drafts or date
          drafts.
         
          Since payment under these two methods is made on the basis
          of documents, all terms of sale should be clearly
          specified. For example, "net 30 days" should be specified
          as "net 30 days from acceptance" or "net 30 days from date
          of bill of lading" to avoid confusion and delay of payment.
          Likewise, the currency of payment should be specified as
          "US$XXX" if payment is to be made in U.S. dollars.
          International bankers can offer other suggestions to help.
         
         
          Banks charge fees -- usually a small percentage of the
          amount of payment -- for handling letters of credit and
          less for handling drafts. If fees charged by both the
          foreign and U.S. banks for their collection services are to
          be charged to the account of the buyer, this point should
          be explicitly stated in all quotations and on all drafts. 
          The exporter usually expects the buyer to pay the charges
          for the letter of credit, but some buyers may not accept
          terms that require this added cost. In such cases the
          exporter must either absorb the letter of credit costs or
          lose that potential sale.
         
          Letters of credit
         
          A letter of credit adds a bank's promise of paying the
          exporter to that of the foreign buyer when the exporter has
          complied with all the terms and conditions of the letter of
          credit. The foreign buyer applies for issuance of a letter
          of credit to the exporter and therefore is called the
          applicant; the exporter is called the beneficiary.
         
          Payment under a documentary letter of credit is based on
          documents, not on the terms of sale or the condition of the
          goods sold. Before payment, the bank responsible for making
          payment verifies that all documents are exactly as required
          by the letter of credit. When they are not as required, a
          discrepancy exists, which must be cured before payment can
          be made. Thus, the full compliance of documents with those
          specified in the letter of credit is mandatory.
         
          Often a letter of credit issued by a foreign bank is
          confirmed by a U.S.  bank. This means that the U.S. bank,
          which is the confirming bank, adds its promise to pay to
          that of the foreign, or issuing, bank. Letters of credit
          that are not confirmed are advised through a U.S. bank and
          are called advised letters of credit. U.S. exporters may
          wish to confirm letters of credit issued by foreign banks
          not only because they are unfamiliar with the credit risk
          of the foreign bank but also because there may be concern
          about the political or economic risk associated with the
          country in which the bank is located. An international
          banker or the local U.S. Department of Commerce district
          office can help exporters evaluate these risks to determine
          what might be appropriate for each specific export
          transaction.
         
          A letter of credit may be either irrevocable (that is, it
          cannot be changed unless both the buyer and the seller
          agree to make the change) or revocable (that is, either
          party may unilaterally make changes). A revocable letter of
          credit is inadvisable. A letter of credit may be at sight,
          which means immediate payment upon presentation of
          documents, or it may be a time or date letter of credit
          with payment to be made in the future. See the "Drafts"
          section of this chapter.
         
          Any change made to a letter of credit after it has been
          issued is called an amendment. The fees charged by the
          banks involved in amending the letter of credit may be paid
          by either the exporter or the foreign buyer, but who is to
          pay which charges should be specified in the letter of
          credit. Since changes can be time-consuming and expensive,
          every effort should be made to get the letter of credit
          right the first time.
         
          An exporter is usually not paid until the advising or
          confirming bank receives the funds from the issuing bank.
          To expedite the receipt of funds, wire transfers may be
          used. Bank practices vary, however, and the exporter may be
          able to receive funds by discounting the letter of credit
          at the bank, which involves paying a fee to the bank for
          this service. Exporters should consult with their
          international bankers about bank policy.
         
          A Typical Letter of Credit Transaction
         
          Here is what typically happens when payment is made by an
          irrevocable letter of credit confirmed by a U.S. bank:
         
          1.   After the exporter and customer agree on the terms of
               a sale, the customer arranges for its bank to open a
               letter of credit. (Delays may be encountered if, for
               example, the buyer has insufficient funds.)
         
          2.   The buyer's bank prepares an irrevocable letter of
               credit, including all instructions to the seller
               concerning the shipment.
         
          3.   The buyer's bank sends the irrevocable letter of
               credit to a U.S.  bank, requesting confirmation. The
               exporter may request that a particular U.S. bank be
               the confirming bank, or the foreign bank selects one
               of its U.S. correspondent banks.
         
          4.   The U.S. bank prepares a letter of confirmation to
               forward to the exporter along with the irrevocable
               letter of credit.
         
          5.   The exporter reviews carefully all conditions in the
               letter of credit. The exporter's freight forwarder
               should be contacted to make sure that the shipping
               date can be met. If the exporter cannot comply with
               one or more of the conditions, the customer should be
               alerted at once.
         
          6.   The exporter arranges with the freight forwarder to
               deliver the goods to the appropriate port or airport.
         
          7.   When the goods are loaded, the forwarder completes the
               necessary documents.
          
          8.   The exporter (or the forwarder) presents to the U.S.
               bank documents indicating full compliance.
         
          9.   The bank reviews the documents. If they are in order,
               the documents are airmailed to the buyer's bank for
               review and transmitted to the buyer.
         
          10.  The buyer (or agent) gets the documents that may be
               needed to claim the goods.
         
          11.  A draft, which may accompany the letter of credit, is
               paid by the exporter's bank at the time specified or
               may be discounted at an earlier date.
         
          Example of a Confirmed Irrevocable Letter of Credit
         
          The example of a confirmed irrevocable letter of credit in
          figure 13-1 illustrates the various parts of a typical
          letter of credit. In this sample, the letter of credit was
          forwarded to the exporter, The Walton Building Supplies
          Company (A) by the drawee bank, C&S/Sovran Corporation (B)
          as a result of the letter of credit being issued by the
          First Hong Kong Bank, Hong Kong (C), for the account of the
          importer, BBH Hong Kong (D). The date of issue was March 8,
          1991 (E), and the exporter must submit proper documents
          (e.g., a commercial invoice in one original and three
          copies) (F) by June 23, 1991 (G) in order for a sight draft
          (H) to be honored.
         
          Tips on Using a Letter of Credit
         
          When preparing quotations for prospective customers,
          exporters should keep in mind that banks pay only the
          amount specified in the letter of credit -- even if higher
          charges for shipping, insurance, or other factors are
          documented.
         
          Upon receiving a letter of credit, the exporter should
          carefully compare the letter's terms with the terms of the
          exporter's pro forma quotation.  This point is extremely
          important, since the terms must be precisely met or the
          letter of credit may be invalid and the exporter may not be
          paid.  If meeting the terms of the letter of credit is
          impossible or any of the information is incorrect or
          misspelled, the exporter should get in touch with the
          customer immediately and ask for an amendment to the letter
          of credit to correct the problem.
         
          The exporter must provide documentation showing that the
          goods were shipped by the date specified in the letter of
          credit or the exporter may not be paid. Exporters should
          check with their freight forwarders to make sure that no
          unusual conditions may arise that would delay shipment.
          Similarly, documents must be presented by the date
          specified for the letter of credit to be paid. Exporters
          should verify with their international bankers that
          sufficient time will be available for timely presentation.
         
          International letters of credit are usually governed by
          uniform customs and practices or by ICC Publication No.
          400. International bankers may be consulted for more
          information.
         
          Exporters should always request that the letter of credit
          specify that partial shipments and transshipment will be
          allowed. Doing so prevents unforeseen problems at the last
          minute.
         
          DRAFTS
         
          A draft, sometimes also called a bill of exchange, is
          analogous to a foreign buyer's check. Like checks used in
          domestic commerce, drafts sometimes carry the risk that
          they will be dishonored.
         
          Sight Drafts_
         
          A sight draft is used when the seller wishes to retain
          title to the shipment until it reaches its destination and
          is paid for. Before the cargo can be released, the original
          ocean bill of lading must be properly endorsed by the buyer
          and surrendered to the carrier, since it is a document that
          evidences title.
         
          Air waybills of lading, on the other hand, do not need to
          be presented in order for the buyer to claim the goods.
          Hence, there is a greater risk when a sight draft is being
          used with an air shipment.
         
          In actual practice, the bill of lading or air waybill is
          endorsed by the shipper and sent via the shipper's bank to
          the buyer's bank or to another intermediary along with a
          sight draft, invoices, and other supporting documents
          specified by either the buyer or the buyer's country (e.g.,
          packing lists, consular invoices, insurance certificates).
          The bank notifies the buyer when it has received these
          documents; as soon as the amount of the draft is paid, the
          bank releases the bill of lading, enabling the buyer to
          obtain the shipment.
         
          When a sight draft is being used to control the transfer of
          title of a shipment, some risk remains because the buyer's
          ability or willingness to pay may change between the time
          the goods are shipped and the time the drafts are presented
          for payment. Also, the policies of the importing country
          may change. If the buyer cannot or will not pay for and
          claim the goods, then returning or disposing of them
          becomes the problem of the exporter.
         
          Exporters should also consider which foreign bank should
          negotiate the sight draft for payment. If the negotiating
          bank is also the buyer's bank, the bank may favor its
          customer's position, thereby putting the exporter at a
          disadvantage. Exporters should consult their international
          bankers to determine an appropriate strategy for
          negotiating drafts.
         
          Time Drafts and Date Drafts_
         
          If the exporter wants to extend credit to the buyer, a time
          draft can be used to state that payment is due within a
          certain time after the buyer accepts the draft and receives
          the goods, for example, 30 days after acceptance. By
          signing and writing "accepted" on the draft, the buyer is
          formally obligated to pay within the stated time. When this
          is done the draft is called a trade acceptance and can be
          either kept by the exporter until maturity or sold to a
          bank at a discount for immediate payment.
         
          A date draft differs slightly from a time draft in that it
          specifies a date on which payment is due, for example,
          December 1, 19XX, rather than a time period after the draft
          is accepted. When a sight draft or time draft is used, a
          buyer can delay payment by delaying acceptance of the
          draft. A date draft can prevent this delay in payment but
          still must be accepted.
         
          When a bank accepts a draft, it becomes an obligation of
          the bank and a negotiable investment known as a banker's
          acceptance is created. A banker's acceptance can also be
          sold to a bank at a discount for immediate payment.
         
          CREDIT CARDS
         
          Many U.S. exporters of consumer and other products
          (generally of low dollar value) that are sold directly to
          the end user accept Visa and MasterCard in payment for
          export sales. In international credit card transactions,
          merchants are normally required to deposit drafts in the
          currency of their country; for example, a U.S. exporter
          would deposit a draft in U.S. dollars. U.S. merchants may
          find that domestic rules and international rules governing
          credit card transactions differ somewhat and should contact
          their credit card processor for more specific information.
         
          International credit card transactions are typically placed
          by telephone or fax, methods that facilitate fraudulent
          transactions. Merchants should determine the validity of
          transactions and obtain proper authorizations.
         
          OPEN ACCOUNT
         
          In a foreign transaction, an open account is a convenient
          method of payment and may be satisfactory if the buyer is
          well established, has demonstrated a long and favorable
          payment record, or has been thoroughly checked for
          creditworthiness. Under open account, the exporter simply
          bills the customer, who is expected to pay under agreed
          terms at a future date. Some of the largest firms abroad
          make purchases only on open account.
         
          Open account sales do pose risks, however. The absence of
          documents and banking channels may make legal enforcement
          of claims difficult to pursue. The exporter may have to
          pursue collection abroad, which can be difficult and
          costly. Also, receivables may be harder to finance, since
          drafts or other evidence of indebtedness are unavailable.
         
          Before issuing a pro forma invoice to a buyer, exporters
          contemplating a sale on open account terms should
          thoroughly examine the political, economic, and commercial
          risks and consult with their bankers if financing will be
          needed for the transaction.
         
          OTHER PAYMENT MECHANISMS
         
          Consignment sales
         
          In international consignment sales, the same basic
          procedure is followed as in the United States. The material
          is shipped to a foreign distributor to be sold on behalf of
          the exporter. The exporter retains title to the goods until
          they are sold by the distributor. Once the goods are sold,
          payment is sent to the exporter. With this method, the
          exporter has the greatest risk and least control over the
          goods and may have to wait quite a while to get paid.
         
          When this type of sale is contemplated, it may be wise to
          consider some form of risk insurance. In addition, it may
          be necessary to conduct a credit check on the foreign
          distributor (see the section of this chapter titled
          "Decreasing Credit Risks Through Credit Checks").
          Furthermore, the contract should establish who is
          responsible for property risk insurance covering
          merchandise until it is sold and payment received.
          
          Foreign currency
         
          A buyer and a seller in different countries rarely use the
          same currency. Payment is usually made in either the
          buyer's or the seller's currency or in a mutually agreed-on
          currency that is foreign to both parties.
         
          One of the uncertainties of foreign trade is the
          uncertainty of the future exchange rates between
          currencies. The relative value between the dollar and the
          buyer's currency may change between the time the deal is
          made and the time payment is received. If the exporter is
          not properly protected, a devaluation in the foreign
          currency could cause the exporter to lose dollars in the
          transaction. For example, if the buyer has agreed to pay
          500,000 French francs for a shipment and the franc is
          valued at 20 cents, the seller would expect to receive
          $100,000. If the franc later decreased in value to be worth
          19 cents, payment under the new rate would be only $95,000,
          a loss of $5,000 for the seller. On the other hand, if the
          foreign currency increases in value the exporter would get
          a windfall in extra profits. However, most exporters are
          not interested in speculating on foreign exchange
          fluctuations and prefer to avoid risks.
         
          One of the simplest ways for a U.S. exporter to avoid this
          type of risk is to quote prices and require payment in U.S.
          dollars. Then the burden and risk are placed on the buyer
          to make the currency exchange.  Exporters should also be
          aware of problems of currency convertibility; not all
          currencies are freely or quickly convertible into U.S.
          dollars.  Fortunately, the U.S. dollar is widely accepted
          as an international trading currency, and American firms
          can often secure payment in dollars.
         
          If the buyer asks to make payment in a foreign currency,
          the exporter should consult an international banker before
          negotiating the sales contract. Banks can offer advice on
          the foreign exchange risks that exist; further, some
          international banks can help one hedge against such a risk
          if necessary, by agreeing to purchase the foreign currency
          at a fixed price in dollars regardless of the value of the
          currency when the customer pays. The bank charges a fee or
          discount on the transaction. If this mechanism is used, the
          fee should be included in the price quotation.
         
          Countertrade and barter
         
          International countertrade is a trade practice whereby a
          supplier commits contractually, as a condition of sale, to
          undertake specified initiatives that compensate and benefit
          the other party. The resulting linked trade fulfills
          financial (e.g., lack of foreign exchange), marketing, or
          public policy objectives of the trading parties. Not all
          suppliers consider countertrade an objectionable
          imposition; many U.S.  exporters consider countertrade a
          necessary cost of doing business in markets where U.S.
          exports would otherwise not occur.
         
          Simple barter is the direct exchange of goods or services
          between two parties; no money changes hands. Pure barter
          arrangements in international commerce are rare, because
          the parties' needs for the goods of the other seldom
          coincide and because valuation of the goods may pose
          problems. The most common form of compensatory trade
          practiced today involves contractually linked, parallel
          trade transactions each of which involves a separate
          financial settlement. For example, a countertrade contract
          may provide that the U.S. exporter will be paid in a
          convertible currency as long as the U.S. exporter (or
          another entity designated by the exporter) agrees to export
          a related quantity of goods from the importing country.
         
          U.S. exporters can take advantage of countertrade
          opportunities by trading through an intermediary with
          countertrade expertise, such as an international broker, an
          international bank, or an export management company. Some
          export management companies offer specialized countertrade
          services. Exporters should bear in mind that countertrade
          often involves higher transaction costs and greater risks
          than simple export transactions.
         
          The Department of Commerce can advise and assist U.S.
          exporters faced with countertrade requirements. The Finance
          and Countertrade Division of the Office of Finance,
          Industry, and Trade Information monitors countertrade
          trends, disseminates information (including lists of
          potentially beneficial countertrade opportunities), and
          provides general assistance to enterprises seeking barter
          and countertrade opportunities.  For information, contact
          Finance and Countertrade Division, Office of Finance,
          Industry, and Trade Information, International Trade
          Administration, U.S. Department of Commerce, Washington,
          D.C.; telephone 202-377-4471. UNCITRAL is expected to
          publish a legal guide to countertrade contracts in 1992.
         
         
          DECREASING CREDIT RISKS THROUGH CREDIT CHECKS
          
          Generally, it is a good idea to check a buyer's credit even
          if credit risk insurance or relatively safe payment methods
          are employed. Banks are often able to provide credit
          reports on foreign companies, either through their own
          foreign branches or through a correspondent bank.
         
          The Department of Commerce's WTDRs also provide useful
          information for credit checks. For a fee, a WDTR may be
          requested on any foreign company. Although the WTDR is
          itself not a credit report, it does contain some financial
          information and also identifies other U.S.  companies that
          do business with the reported firm. The exporter may then
          contact those companies directly to find out about their
          payment experience.
         
          Private credit reporting services also are available.
          Several U.S.  services compile financial information on
          foreign firms (particularly larger firms) and make it
          available to subscribers. Reliable evaluations can also be
          obtained from foreign credit reporting services, many of
          which are listed in The Exporter's Guide to Foreign Sources
          for Credit Information, published by Trade Data Reports,
          Inc., 6 West 37th Street, New York, NY 10018.
         
          COLLECTION PROBLEMS
         
          In international trade, problems involving bad debts are
          more easily avoided than rectified after they occur. Credit
          checks and the other methods that have been discussed can
          limit the risks involved.  Nonetheless, just as in a
          company's domestic business, exporters occasionally
          encounter problems with buyers who default on payments. 
          When these problems occur in international trade, obtaining
          payment can be both difficult and expensive. Even when the
          exporter has insurance to cover commercial credit risks, a
          default by a buyer still requires time, effort, and cost.
          The exporter must exhaust all reasonable means of obtaining
          payment before an insurance claim is honored, and there is
          often a significant delay before the insurance payment is
          made.
         
          The simplest (and least costly) solution to a payment
          problem is to contact and negotiate with the customer. With
          patience, understanding, and flexibility, an exporter can
          often resolve conflicts to the satisfaction of both sides.
         
          This point is especially true when a simple
          misunderstanding or technical problem is to blame and there
          is no question of bad faith.  Even though the exporter may
          be required to compromise on certain points -- perhaps even
          on the price of the committed goods -- the company may save
          a valuable customer and profit in the long run.
         
          If, however, negotiations fail and the sum involved is
          large enough to warrant the effort, a company should obtain
          the assistance and advice of its bank, legal counsel, and
          other qualified experts. If both parties can agree to take
          their dispute to an arbitration agency, this step is
          preferable to legal action, since arbitration is often
          faster and less costly. The International Chamber of
          Commerce handles the majority of international arbitrations
          and is usually acceptable to foreign companies because it
          is not affiliated with any single country. For information
          contact the vice president for arbitration, U.S. Council of
          the International Chamber of Commerce, telephone
          212-354-4480. The American Arbitration Association is also
          a reputable arbitration agency that handles international
          disputes; for information telephone 212-484-4000.
         
          U.S. Government Trade Complaint Service
         
          The Trade Complaint Service is available to aid U.S.
          exporters who find themselves in a trade dispute as a
          result of a specific overseas commercial transaction. These
          disputes, which are processed through the Department of
          Commerce's district offices, must meet certain criteria. 
          After a firm has made every effort to settle the complaint
          without U.S.  government assistance, cases are accepted
          when it can be clearly shown that communications have
          broken down and the value of the claim is more than $1,000.
          Simple collection claims are not accepted.
         
          Commerce makes every effort to restore communications
          between the parties to the dispute in order to arrive at an
          amicable settlement.  When legal proceedings are initiated,
          U.S. government assistance is normally withdrawn.