Documentation, Shipping, And Logistics



          When preparing to ship a product overseas, the exporter
          needs to be aware of packing, labeling, documentation, and
          insurance requirements.  Because the goods are being
          shipped by unknown carriers to distant customers, the new
          exporter must be sure to follow all shipping requirements
          to help ensure that the merchandise is
         
          *    packed correctly so that it arrives in good condition;
         
          *    labeled correctly to ensure that the goods are handled
               properly and arrive on time and at the right place;
         
          *    documented correctly to meet U.S. and foreign
               government requirements as well as proper collection
               standards; and
         
          *    insured against damage, loss, and pilferage and, in
               some cases, delay.
          
          Because of the variety of considerations involved in the
          physical export process, most exporters, both new and
          experienced, rely on an international freight forwarder to
          perform these services.
         
          FREIGHT FORWARDERS
         
          The international freight forwarder acts as an agent for
          the exporter in moving cargo to the overseas destination.
          These agents are familiar with the import rules and
          regulations of foreign countries, methods of shipping, U.S.
          government export regulations, and the documents connected
          with foreign trade.
         
          Freight forwarders can assist with an order from the start
          by advising the exporter of the freight costs, port
          charges, consular fees, cost of special documentation, and
          insurance costs as well as their handling fees _ all of
          which help in preparing price quotations. Freight
          forwarders may also recommend the type of packing for best
          protecting the merchandise in transit; they can arrange to
          have the merchandise packed at the port or containerized.
          The cost for their services is a legitimate export cost
          that should be figured into the price charged to the
          customer.
         
          When the order is ready to ship, freight forwarders should
          be able to review the letter of credit, commercial
          invoices, packing list, and so on to ensure that everything
          is in order. They can also reserve the necessary space on
          board an ocean vessel, if the exporter desires.
         
          If the cargo arrives at the port of export and the exporter
          has not already done so, freight forwarders may make the
          necessary arrangements with customs brokers to ensure that
          the goods comply with customs export documentation
          regulations. In addition, they may have the goods delivered
          to the carrier in time for loading. They may also prepare
          the bill of lading and any special required documentation.
          After shipment, they forward all documents directly to the
          customer or to the paying bank if desired.
         
          PACKING
         
          In packing an item for export, the shipper should be aware
          of the demands that exporting puts on a package. Four
          problems must be kept in mind when an export shipping crate
          is being designed: breakage, weight, moisture, and
          pilferage.
         
          Most general cargo is carried in containers, but some is
          still shipped as breakbulk cargo. Besides the normal
          handling encountered in domestic transportation, a
          breakbulk shipment moving by ocean freight may be loaded
          aboard vessels in a net or by a sling, conveyor, chute, or
          other method, putting added strain on the package. In the
          ship's hold, goods may be stacked on top of one another or
          come into violent contact with other goods during the
          voyage. Overseas, handling facilities may be less
          sophisticated than in the United States and the cargo may
          be dragged, pushed, rolled, or dropped during unloading,
          while moving through customs, or in transit to the final
          destination.
         
          Moisture is a constant problem because cargo is subject to
          condensation even in the hold of a ship equipped with air
          conditioning and a dehumidifier. The cargo may also be
          unloaded in the rain, and some foreign ports do not have
          covered storage facilities. In addition, unless the cargo
          is adequately protected, theft and pilferage are constant
          threats.
         
          Since proper packing is essential in exporting, often the
          buyer specifies packing requirements. If the buyer does not
          so specify, be sure the goods are prepared with the
          following considerations in mind:
         
          *    Pack in strong containers, adequately sealed and
               filled when possible.
         
          *    To provide proper bracing in the container, regardless
               of size, make sure the weight is evenly distributed.
         
          *    Goods should be packed in oceangoing containers, if
               possible, or on pallets to ensure greater ease in
               handling.
         
          *    Packages and packing filler should be made of
               moisture-resistant material.
         
          *    To avoid pilferage, avoid mentioning contents or brand
               names on packages. In addition, strapping, seals, and
               shrink wrapping are effective means of deterring
               theft.
         
          One popular method of shipment is the use of containers
          obtained from carriers or private leasing concerns. These
          containers vary in size, material, and construction and can
          accommodate most cargo, but they are best suited for
          standard package sizes and shapes. Some containers are no
          more than semi-truck trailers lifted off their wheels and
          placed on a vessel at the port of export. They are then
          transferred to another set of wheels at the port of import
          for movement to an inland destination.  Refrigerated and
          liquid bulk containers are readily available.
         
          Normally, air shipments require less heavy packing than
          ocean shipments, but they must still be adequately
          protected, especially if highly pilferable items are packed
          in domestic containers. In many instances, standard
          domestic packing is acceptable, especially if the product
          is durable and there is no concern for display packaging.
          In other instances, high-test (at least 250 pounds per
          square inch) cardboard or tri-wall construction boxes are
          more than adequate.
         
          For both ocean and air shipments, freight forwarders and
          carriers can advise on the best packaging. Marine insurance
          companies are also available for consultation. It is
          recommended that a professional firm be hired to package
          for export if the exporter is not equipped for the task.
          This service is usually provided at a moderate cost.
         
          Finally, because transportation costs are determined by
          volume and weight, special reinforced and lightweight
          packing materials have been devised for exporting. Care in
          packing goods to minimize volume and weight while giving
          strength may well save money while ensuring that goods are
          properly packed.
         
          LABELING
         
          Specific marking and labeling is used on export shipping
          cartons and containers to
         
          *    meet shipping regulations,
         
          *    ensure proper handling,
         
          *    conceal the identity of the contents, and
         
          *    help receivers identify shipments.
         
          The overseas buyer usually specifies export marks that
          should appear on the cargo for easy identification by
          receivers. Many markings may be needed for shipment.
          Exporters need to put the following markings on cartons to
          be shipped:
         
          *    Shipper's mark.
         
          *    Country of origin (U.S.A.).
         
          *    Weight marking (in pounds and in kilograms).
         
          *    Number of packages and size of cases (in inches and
               centimeters).
         
          *    Handling marks (international pictorial symbols).
         
          *    Cautionary markings, such as "This Side Up" or "Use No
               Hooks" (in English and in the language of the country
               of destination).
         
          *    Port of entry.
          
          *    Labels for hazardous materials (universal symbols
               adapted by the International Maritime Organization).
         
          Legibility is extremely important to prevent
          misunderstandings and delays in shipping. Letters are
          generally stenciled onto packages and containers in
          waterproof ink. Markings should appear on three faces of
          the container, preferably on the top and on the two ends or
          the two sides. Old markings must be completely removed.
         
          In addition to port marks, customer identification code,
          and indication of origin, the marks should include the
          package number, gross and net weights, and dimensions. If
          more than one package is being shipped, the total number of
          packages in the shipment should be included in the
          markings. The exporter should also include any special
          handling instructions on the package. It is a good idea to
          repeat these instructions in the language of the country of
          destination. Standard international shipping and handling
          symbols should also be used.
         
          Exporters may find that customs regulations regarding
          freight labeling are strictly enforced; for example, most
          countries require that the country of origin be clearly
          labeled on each imported package. Most freight forwarders
          and export packing specialists can supply necessary
          information regarding specific regulations.
         
          DOCUMENTATION
         
          Exporters should seriously consider having the freight
          forwarder handle the formidable amount of documentation
          that exporting requires; freight forwarders are specialists
          in this process. The following documents are commonly used
          in exporting; which of them are actually used in each case
          depends on the requirements of both the U.S. government and
          the government of the importing country.
         
          *    Commercial invoice. As in a domestic transaction, the
               commercial invoice is a bill for the goods from the
               buyer to the seller. A commercial invoice should
               include basic information about the transaction,
               including a description of the goods, the address of
               the shipper and seller, and the delivery and payment
               terms. The buyer needs the invoice to prove ownership
               and to arrange payment.  Some governments use the
               commercial invoice to assess customs duties.
         
          *    Bill of lading. Bills of lading are contracts between
               the owner of the goods and the carrier (as with
               domestic shipments). There are two types. A straight
               bill of lading is non-negotiable. A negotiable or
               shipper's order bill of lading can be bought, sold, or
               traded while goods are in transit and is used for
               letter-of-credit transactions. The customer usually
               needs the original or a copy as proof of ownership to
               take possession of the goods.
         
          *    Consular invoice. Certain nations require a consular  
               invoice, which is used to control and identify goods.
               The invoice must be purchased from the consulate of
               the country to which the goods are being shipped and
               usually must be prepared in the language of that
               country.
         
          *    Certificate of origin. Certain nations require a
               signed  statement as to the origin of the export item.
               Such certificates are usually obtained through a
               semiofficial organization such as a local chamber of
               commerce. A certificate may be required even though
               the commercial invoice contains the information.
         
          *    Inspection certification. Some purchasers and
               countries may require a certificate of inspection
               attesting to the specifications of the goods shipped,
               usually performed by a third party. Inspection
               certificates are often obtained from independent
               testing organizations.
         
          *    Dock receipt and warehouse receipt. These receipts are
               used to transfer accountability when the export item
               is moved by the domestic carrier to the port of
               embarkation and left with the international carrier
               for export.
         
          *    Destination control statement. This statement appears
               on the commercial invoice, ocean or air waybill of
               lading, and SED to notify the carrier and all foreign
               parties that the item may be exported only to certain
               destinations.
         
          *    Insurance certificate. If the seller provides
               insurance, the insurance certificate states the type
               and amount of coverage. This instrument is negotiable.
         
          *    Shipper's export declaration. The SED is used to
               control exports and compile trade statistics and must
               be prepared and submitted to the customs agent for
               shipments by mail valued at more than $500 and for
               shipments by means other than mail valued at more than
               $2,500. In addition, an SED must be prepared for all
               shipments covered by an IVL, regardless of value.
         
          *    Export license. U.S. export shipments are required by
               the U.S.  government to have an export license, either
               a general license or an IVL.
         
          *    Export packing list. Considerably more detailed and
               informative than a standard domestic packing list, an
               export packing list itemizes the material in each
               individual package and indicates the type of package:
               box, crate, drum, carton, and so on. It shows the
               individual net, legal, tare, and gross weights and
               measurements for each package (in both U.S. and metric
               systems). Package markings should be shown along with
               the shipper's and buyer's references.  The packing
               list should be attached to the outside of a package in
               a waterproof envelope marked "packing list enclosed."
               The list is used by the shipper or forwarding agent to
               determine (1) the total shipment weight and volume and
               (2) whether the correct cargo is being shipped. In
               addition, customs officials (both U.S. and foreign)
               may use the list to check the cargo.
         
          Documentation must be precise. Slight discrepancies or
          omissions may prevent U.S. merchandise from being exported,
          result in U.S. firms not getting paid, or even result in
          the seizure of the exporter's goods by U.S. or foreign
          government customs. Collection documents are subject to
          precise time limits and may not be honored by a bank if out
          of date.  Much of the documentation is routine for freight
          forwarders or customs brokers acting on the firm's behalf,
          but the exporter is ultimately responsible for the accuracy
          of the documentation.
         
          The number of documents the exporter must deal with varies
          depending on the destination of the shipment. Because each
          country has different import regulations, the exporter must
          be careful to provide proper documentation. If the exporter
          does not rely on the services of a freight forwarder, there
          are several methods of obtaining information on foreign
          import restrictions:
         
          *    Country desk officers in the Department of Commerce
               are specialists in individual country conditions.
         
          *    Industry specialists in the Department of Commerce can
               advise on product classifications.
         
          *    Foreign government embassies and consulates in the
               United States can often provide information on import
               regulations.
         
          *    The Bureau of National Affairs Export Shipping Manual
               contains complete country-by-country shipping
               information as well as tariff systems, import and
               exchange controls, mail regulations, and other special
               information. Contact the Bureau of National Affairs,
               1231 25th Street, N.W., Washington, DC 20037.
         
          *    The Air Cargo Tariff Guidebook lists
               country-by-country regulations affecting air
               shipments. Other information includes tariff rules and
               rates, transportation charges, air waybill
               information, and special carrier regulations. Contact
               the Air Cargo Tariff, P.O. Box 7627, 1117 ZJ Schiphol
               Airport, Netherlands.
         
          *    The National Council on International Trade
               Documentation (NCITD) provides several low-cost
               publications that contain information on specific
               documentation commonly used in international trade.
               NCITD provides a free listing of its publications.
               Contact National Council on International Trade
               Documentation, 350 Broadway, Suite 1200, New York, NY
               10013; telephone 212-925-1400.
         
          SHIPPING
         
          The handling of transportation is similar for domestic
          orders and export orders. The export marks should be added
          to the standard information shown on a domestic bill of
          lading and should show the name of the exporting carrier
          and the latest allowed arrival date at the port of export.
          The exporter should also include instructions for the
          inland carrier to notify the international freight
          forwarder by telephone on arrival.
         
          International shipments are increasingly being made on a
          through bill of lading under a multimodal contract. The
          multimodal transport operator (frequently one of the modal
          carriers) takes charge of and responsibility for the entire
          movement from factory to the final destination.
         
          When determining the method of international shipping, the
          exporter may find it useful to consult with a freight
          forwarder. Since carriers are often used for large and
          bulky shipments, the exporter should reserve space on the
          carrier well before actual shipment date (this reservation
          is called the booking contract).
         
          The exporter should consider the cost of shipment, delivery
          schedule, and accessibility to the shipped product by the
          foreign buyer when determining the method of international
          shipping. Although air carriers are more expensive, their
          cost may be offset by lower domestic shipping costs
          (because they may use a local airport instead of a coastal
          seaport) and quicker delivery times. These factors may give
          the U.S.  exporter an edge over other competitors, whose
          service to their accounts may be less timely.
         
          Before shipping, the U.S. firm should be sure to check with
          the foreign buyer about the destination of the goods. 
          Buyers often wish the goods to be shipped to a free-trade
          zone or a free port, where goods are exempt from import
          duties.
         
          INSURANCE
         
          Export shipments are usually insured against loss, damage,
          and delay in transit by cargo insurance. For international
          shipments, the carrier's liability is frequently limited by
          international agreements and the coverage is substantially
          different from domestic coverage. Arrangements for cargo
          insurance may be made by either the buyer or the seller,
          depending on the terms of sale. Exporters are advised to
          consult with international insurance carriers or freight
          forwarders for more information.
         
          Damaging weather conditions, rough handling by carriers,
          and other common hazards to cargo make marine insurance
          important protection for U.S. exporters. If the terms of
          sale make the U.S. firm responsible for insurance, it
          should either obtain its own policy or insure cargo under a
          freight forwarder's policy for a fee. If the terms of sale
          make the foreign buyer responsible, the exporter should not
          assume (or even take the buyer's word) that adequate
          insurance has been obtained. If the buyer neglects to
          obtain coverage or obtains too little, damage to the cargo
          may cause a major financial loss to the exporter.
         
          

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