How To Publish Your Own Telephone Directory



LET'S IMPROVE ON THE 'PHONE BOOK'!

The best way into any business venture is often to identify a
business need - and then go about filling it.  That's just
what this business opportunity is - a burning need for your
services!

You are sure to agree that your local telephone directory or
'Yellow Pages' is an essential aid for just about everyone. 
But, it has one major drawback.  Quite simply, these
directories cover vast areas - often several hundred square
miles.  So, any given product or service advertised in them
may be far too far away from most potential customers for
that ad to work properly.

What is needed is a strictly local telephone directory.  A
directory that advertises local goods and services to local
people - not those living 30, 40 or 50 miles away.  The main
directory publishers are not really interested in this.  And,
although there have been a few attempts, few have undertaken
the provision of a proper local 'phone directory'.

That's your opportunity to corner the market.  Simply publish
a directory on a strictly local basis.  You'll make money
from providing effective advertising to local businesses. 
And, you'll have the prestige of providing a valuable public
service too.  Two great benefits in just one business!

HOW TO GET ADVERTISING

Obviously an essential when producing your own advertisers is
to get advertising.  People who will pay to get customers
through your publication.  Apart from providing the substance
of your directory, they will also provide your income.

The idea of publishing 'trade' directories is certainly not
new.  And, there have been a number of 'dubious' directories
who have taken the advertisers money in return for poor
service - or even no directory at all.  Having said this,
most businesses have a need for a really effective means of
local advertising - something different to the press.  So, if
you undertake to provide an effective and honest directory
you should not be short of customers.

To be successful in your directory - and gain the confidence
of would be advertisers, always set up and trade in the most
professional way possible.  Do everything you promise and
always give good value for money.  After all, you want to
repeat your directory year after year - and giving a good
service is the only way of doing this.

Most areas should not be short of plenty of potential
advertisers.  Just about any local business is good - whether
it be a shop, a tradesman, a local service or whatever.  In
fact, looking in the existing 'Yellow Pages' and newspapers
will give you plenty of potential customers.  Of course, you
won't need a full directory to start.  You can be quite
successful in your first year with just 20-40 advertisers.

The very best way to get advertising patronage is to approach
potential customers in person.  Get freelance sales help with
this if it is not your ideal sort of work!  At all times be
sure to explain the value of a local advertising scheme - and
the honesty of your business.  Some customers might have been
involved in failed advertising schemes in the past - you must
do better and reassure them.

One good tip is not to ask for a penny until you are ready to
print and distribute the directory.  You won't need money
anyway if you pre-arrange to obtain credit!

When you get a firm order for advertising then co-operate
carefully to produce an effective advertisement for the
business.  Using freelance copywriting help will impress. 
The best way of selling space is in small blocks only a
matter of centimetres deep.  This gives good value - and also
means your directory is cheap to print.

You are free to get as many advertisers as you are able.  The
more you get the more you earn.  Several hundred would lead
to a runaway success.  But, considerable profits can be
derived from just a handful!


PROOF OF POTENTIAL

The great thing about this business is that you can actually
see what your income could be!

For example, a popular local telephone directory charges œ100
per unit of space (some advertisers take 2 or more!)  Each
directory they produce attracts about 30-35 advertisers.  So,
it's not hard to see a possible take of œ3,500 mount up. 
Overheads, including the cost of printing and distribution
are minimal - 20% of the proceeds at the most!

Even better, this figure can be repeated on an annual basis. 
And, you might decide to operate all over your region.  What
if you published 7, 8 or more directories all over your
county?

Of course, you might not charge as much, get as many
advertisers or operate that many directories.  But, even a
fraction of the amount makes a considerable income for a
still mainly part time venture!

HOW TO PUBLISH A TELEPHONE DIRECTORY

Now back to reality!  After you have obtained advertisers for
your project and banked your revenue you have to get down to
providing the service you have promised.  It is very
important that you do this to the best of your ability to
ensure customer satisfaction - and ensure people ask to
advertise next year.

Your first step should be to decide the form and format of
your directory.  Almost without doubt a book type format is
not the best - and it can be expensive.  The best thing to do
is publish your directory on a card.  This would probably be
A5 or quartro size and be printed on both sides.  Allocate a
block for each of your advertisers.

The main benefits of a card is that your advertisers will
always 'show', unlike a book.  And, the card format will
often be placed by the telephone where it will be used and be
effective.  Contact a printer specialist in that type of
work.  It is also a good idea if you have the card
encapsulated in plastic film.  Looks much more professional
and lasts longer.

Do pay attention to a professional design of the directory
card.  This makes it stand out - and makes it work even if
other people publish similar cards in the area.  It might be
a good idea to consult a professional artist or designer.

The card should most certainly be very bold and attractive. 
Make sure your advertisers squares are given all the best
spots.  It might be a good idea to leave some space for a map
showing where the advertisers are located locally.  Another
popular idea is to give some local service information - e.g. 
the numbers of Bus and Railway Stations, Councils, and
Hospitals, etc.  Always use coloured card - and ideally
coloured ink for a really strong impact.


You might wish to experiment with several designs to see
which looks best.  Then, you can proceed to have the cards
printed.  Have this done all at the same time to get the very
best price.  The number you have printed depends on your area
- and the number you have promised customers.  Always stick
to it.  What you charge is up to you, but aim to give good
value.  For example, the local publisher charging œ100 per
square guaranteed a minimum distribution of 30,000 cards.

However you tackle preparation of your cards, always take it
very seriously.  This is vital if you are to build a large
and profitable business over coming years.

DOING THE DISTRIBUTION

With the cards printed all that remains is to get them out to
the public.  As you would expect it is vital this is done
correctly.  If mistakes are made your advertisers will get
very little response - and it is unlikely they will want to
advertise with you in future years.  If they get a good
response you will get lots of future business.

There is sufficient profit in this business for you to give
all the distribution work to a specialist leaflet
distribution company.  They will deliver your leaflet for a
fixed price per thousand.  Be sure to give them your exact
requirements.  And, test that deliveries have been made in
the correct places as there are some dubious operators.

However, distribution is such a simple process that there is
no reason why you should not handle it yourself.  The best
things to do is employ part time distributors to deliver the
leaflets for you.  Housewives and students are ideal for this
type of work.  Advertise for their services locally and pay
on a 'per leaflet dropped' basis.

You will need to carefully supervise your distributors to
ensure leaflets go just where you want them, nowhere else,
and that there is no wasteful duplication.  Remember

that your advertisers may also be the recipients of your
cards, making it very important to handle this properly!

The general rule should be that all premises in the given
area should receive a telephone directory card.  Though you
have no way of knowing if they actually have a telephone. 
The largest category of recipients will be private households
- do all the 'out of the way' houses as well as the 'easy'
large estates.  Apart from this all business premises should
receive a card - shops, offices, factories, etc.  Here your
cards can reach a large number of potential customers and
increase the overall impact of the distribution.

Also try and think of any different or novel ways of
distributing your cards.  You might be able to leave a small
supply in local libraries or community centres.  Or, those
advertisers with shops would probably be pleased to place a
supply on display.  Any way you can think of to maximise the
potential number of readers is a good idea.

When distributing never forget that your sole aim is to get
more business for your advertisers.  Some advertising firms
forget this and see such a scheme only as a 'fast money
earner'.  But, quite simply, the more and more new customers
you generate for your advertiser the more pleased they will
be.  That can only lead to increased income and prestige for
you.

MAKING THE MOST OF YOUR BUSINESS

There is little doubt that this opportunity can lead to an
excellent sideline business.  Just one telephone directory,
produced in the area you know best can be most successful -
even though competition may exist from other directories. 
Advertising that really works is always a much sought after
commodity.  And, many businesses have not found that illusive
type yet!  Of course, once you are set up for the publishing
and distribution of information it makes good business sense
to make full use of your resources.  You will find it easy to
go into this type of publishing in a big way - and there is
certainly full time potential!

The obvious choice is of course to expand the areas you
operate in as already discussed.  Just as the 'Yellow Pages'
operates over various zones you could do the same!  Work over
whatever area you like - there could be hundreds in any
region.

This idea offers potential for exploitation on all agency
basis.  Advertise for agents in all parts of the country to
arrange local telephone directories in their own areas.  They
arrange all advertising and distribution - you just do the
necessary preparation of the card.  Then, share profits on a
commission basis and both parties do well.  Maybe make your
directory a national name?

There are all sorts of opportunities for publishing
information on a directory basis.  This is particularly easy
to do, offers good advertising potential.  And, directories
are always the fastest selling type of publication.

You might consider publishing a trade directory - and accept
advertising nationwide from companies within a certain trade. 
Or, you might consider a county-wide directory on a certain
theme which would certainly be easier to use than a stack of
telephone directories.

Why not consider something along the lines of a 'County
Entertainments Directory'.  On a similar theme why not a
'Stamp Collectors Directory' or a 'Catering Traders
Directory'.  There are plenty of possibilities.

A different idea is to consider publishing some newsletter or
bulletin - but aim it at a particular trade or interest.  You
could both sell advertising and subscriptions.  Copy the
success of the 'free' newspapers in your own information
publishing business.

FINAL TIPS

Information is perhaps something that can be the basis of any
successful business.  People will always pay to receive
information - or transmit it to people they want to receive
it.  Publishing has long been a desirable operation.

One great thing about selling information is that it can be
constantly improved and renewed.  Just because someone else
already publishes a telephone directory does not mean you are
excluded.  If you can do it better, locally at first, you can
succeed!

Quite simply, it's a need - and if you can satisfy it, you
can take the credit!



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