CONTENTS
INTRODUCTION
YOUR
APPLICATION
TELEPHONE
APPLICATIONS
EXAMPLE
OF TYPICAL APPLICATION FORM
YOUR
INTERVIEW
SELECTION
TESTS
APPENDIX
1 - INTERVIEW QUESTIONS
APPENDIX
2 - CURRICULUM VITAE AND COVERING LETTER
Having
spent several years as a personnel officer,
involved
for a great deal of that time in the recruitment
of
staff, it seems to me that there is much that can be
done
by really determined job-hunters to improve their
chances
of finding a job. True, whilst there are
insufficient
jobs to go around, there will always be a
'dole-queue',
but nevertheless on so many occasions I
have
found myself or colleagues saying, "so-and-so was
very
close to getting this job. If only......"
But
being close is as good as being a million miles away
when
there is only one job on offer.
In
my experience a lot of these 'near misses' could so
easily
have made the grade, had they tried just a little
bit
more.
But
getting a job is not as easy as it used to be.
Employers
now have the pick of many people, and
recruitment
can be likened to the process of choosing the
very
best piece of wheat with which to start one's
harvest. In considering the applications received, the
personnel
officer is sorting out the 'wheat from the
chaff'. When he or she interviews, the matter then
becomes
one of selecting the best piece of wheat from
that
which has survived the first sorting out.
The
moral then is easy! If you don't get
past the first
stage,
you will remain a piece of chaff. But so
much can
be
done to prevent this from becoming a regular
occurrence.
Successful
job-hunting is now a skilled occupation in
itself.
YOU CANNOT RELY ON LUCK!
Naturally
the first step is to decide on the job you
want. But where do you look? Remember that you should
really
consider only those jobs which you are qualified
to
do, and those you are likely to be happy in. Don't
apply
to become a student teacher if you don't like
children. You will probably hate the job, and you'll
only
deprive someone else of a much-coveted college
place.
Careers
officers, careers teachers and job centres are
excellent
sources of advice and inspiration, even if you
haven't
the slightest idea of what you want to do.
Newspapers
are an ideal medium for job vacancies, but if
you
have a definite career in mind, you would be
well-advised
to read careers books, or write to the
appropriate
organising body for the profession concerned.
But
the purpose of this booklet is not to advise you as
to
the type of job to apply for. Rather, I
would prefer
to
guide you in the technique of actually applying for
the
job.
YOUR
APPLICATION
It
is at this stage that most people tend to slip up.
Reading
some applications can, unfortunately, be a source
of
great amusement, but they won't get the applicants an
interview. In completing an application form, or writing
a
letter of application, you must be prepared to give it
a
great deal of thought. You must THINK
before you
prepare
your application.
If
you are completing an application form, it is a good
idea
to write down your responses onto a separate piece
of
paper or a photostat of the form, before committing
them
to the form. If a letter of application
is
required,
make a rough draft before you prepare your
final
letter. Then, if time allows, put your
ideas and
rough
notes to one side for a day or so. When
you look
at
them again, this refreshed approach often serves to
highlight
any errors or omissions.
In
completing your letter or form, you must THINK.
THINK:
What
sort of person/qualifications/experience are they
wanting?
What
do I have to offer? (AND let them know about it)
What
does this question mean, and how do I answer it?
What
special qualities do I have to offer?
Why
do I want this job?
Don't
answer the questions 'Any old how', just because
you're
in a hurry to go out! If that's how much
you
think
about applying for the job, you don't really want
it,
and you CERTAINLY Don't deserve to get it.
Some
examples of how NOT to respond to questions on a
form
will serve to highlight the kind of silly mistakes
some
applicants make.
SURNAME: Carol
CHRISTIAN
NAME/S Jones
MARITAL
STATUS Female (or Miss)
AGE 10.5.71
SEX Miss
DATE
OF BIRTH Monday
NATIONALITY Church of England
WHY
DO YOU WANT THIS JOB? The Dole man
sent me
or
It'll
do until something better turns up
or
Never
really thought about it (This last answer is
perhaps
the worst of all)
And
when considering this last question, believe it or
not,
but, it really riles some personnel officers to see
this
space left blank. You must have some
reason wanting
the
job. And if you really want the job
because it's
what
you've always wanted to do, don't be afraid to say
so. A personnel officer likes to think that his
company,
or
whatever organisation, is the best to work for.
But
let us put sarcasm to one side for a moment.
I
cannot
overstress the importance of a carefully planned
application. Remember, it is usually the first contact
that
the personnel officer is likely to have with you.
If
he doesn't consider you as potentially suitable at
this
stage, he won't interview you.
Your
application must be neat and tidy, and pleasant to
read. Always check your application before you post
it -
you'd
be surprised at the number of applicants who forget
to
include their addresses.
If
you are submitting an application form and there is
something
which you consider relevant to your
application,
which is not covered on the form, a letter
to
accompany your form can be a useful remedy. An
accompanying
letter also shows that you have taken care
and
pride in your application. I would
suggest that you
always
enclose one with your form even if only to state
that
fact, i.e. You are enclosing your application for
the
job in question.
If
you are asked to make a written application, this can
often
be tougher than completing an application form.
What
do they want to know? Where did you see
the
advertisement? Which job is it?
So
we have a starter:
Dear
Sir,
Clerical
Officer
I
wish to apply for the position of clerical officer as
advertised
in the 'Everyday News'.
But
that's not all! You must now tell your
potential
employer
everything he may want to know about you.
How
old
are you? What are your qualifications
and hobbies?
Have
you worked anywhere before? Why do you
want the
job?
Always
draw attention to anything unusual or special that
you
have done, since this will be likely to stand out in
the
reader's mind and lead him to want to know more about
you.
Always
write clearly and concisely. It is often
more
difficult
to read a letter than an application form since
the
latter is designed to aid clarity and speed.
You may
put
all of your particulars into letter form, but
personally
I would prefer to receive a covering letter
with
a curriculum vitae. This rather awesome
sounding
item
is a written account of your personal details set
out
in an organised manner, and is therefore much easier
to
read than a long and detailed letter.
Please see
appendix
2 for an example of how to prepare a curriculum
vitae
and covering letter.
Don't
use scrappy pieces of paper. They'll
probably end
up
in the waste paper bin! Your application
must look
and
sound good, or else your interest in the job will be
doubted.
You
must always be absolutely honest when making your
application. Since questions at interview are often
based
upon what you have put in your application, it
would
be disastrous if an 'untruth' were to be discovered
at
interview. So don't say you enjoy the
works of
Shakespeare
if you think 'A Midsummer Night's Dream' is
something
to do with altering the clocks in Autumn.
TELEPHONE
APPLICATIONS Sometimes you may be asked to
telephone
to arrange an interview, or to discuss the
position,
and you must still prepare for what you are
going
to say. Speak clearly, and have full
details of
your
qualifications with you.
You
may be asked a few questions over the telephone, most
likely
of the type you would normally be asked at
interview. The way in which to prepare to answer such
questions
is dealt with in the section on the interview.
Appendix
1 gives details of the type of question you may
be
asked, either at interview or sometimes over the
telephone. It is better not to use a telephone kiosk if
possible,
since you might run out of change, or perhaps
be
'put off', or even 'cut off.' If you don't have access
to
a private telephone, then take plenty of change with
you
to the kiosk.
The
next two pages show a typical application form and
suggested
format for its completion.
YOUR
INTERVIEW
Now
let us assume that you have been asked to attend for
interview. Your chance of getting the job is now much
nearer
to fruition, but, you can still fall down at this
hurdle,
and many do!
At
the interview the person or persons you will see, will
be
deciding whether you are suitable for the job, and you
will
be given the opportunity to decide whether or not
you
still want the job , and to ask any questions you may
have.
Being
on time for the interview is important.
Allow
yourself
plenty of time and make sure you know where the
place
is and how to get there - before the day of your
interview.
You
must bear in mind that the person who will interview
you
is human and there are many faults that he or she
will
overlook at interview, but sometimes it will not be
possible
to do so.
No-one
minds you being nervous. It's to be
expected, so
don't
let it worry you into a far worse state.
A little
nervousness
will not ruin your chances - looking untidy,
or
even dirty will! I am not suggesting
that you go to
your
interview in a tailored suit for nowadays casual
attire
is usually suitable - if the overall impression is
one
of cleanliness. By this I mean that if
you must wear
jeans,
then please make sure that they are clean and
tidy.
Having
worked in a catering environment for some time I
can
recount numerous interviews with people the thought
of
putting them into contact with food has put me
completely
off eating for days.
I
have seen people come for interview for jobs in food
preparation
with hands black enough to shame a chimney,
or
with hair looking as though they thought that shampoo
was
something for cleaning cars with. I have
also seen
people
with cigarettes hanging from their mouths in a
manner
somewhat reminiscent of Andy Capp's wife.
It
is always a good idea to ask yourself (if you were
carrying
out the interview) how you would like your
interviewees
to look. A quick press of your clothes
and
a
little polish on your shoes go a long way to creating a
good
impression.
Now
let's assume that you do look the part.
Have you
thought
about the questions you are likely to be asked at
the
interview? Do you know anything about the job?
Do
you
know anything about your potential employers?
Do you
know
why you want the job? NO? Well, unless
you end up
being
the best of a bad bunch, it looks as though you are
about
to trip over your next hurdle.
At
virtually every interview, certain questions are
inevitable. For example:
Why
do you want the job?
Why
do you think you are the right person for the job?
What
do you think the job involves?
What
do you know of the organisation involved?
If
you can't answer these questions, however briefly,
then
you haven't done your homework. Appendix
1 lists
questions
you should consider before you go to any
interview.
Usually
the interview will commence with the interviewer
telling
you something about the job and the organisation,
and
then he will probably ask you some questions.
You
may
then discuss the job and its prospects.
The final
stage
will probably be an invitation to you to ask any
questions
you may have.
It's
always extremely good policy to find out something
about
the job and its environment before you go to the
interview. How?
Ask friends, ask relatives. Ask
the
organisation
itself for information (a nice one this -
shows
you are interested ).
Don't
sell yourself short at interview. If
they ask you
why
you want to be, say a nurse, if the answer is "I
never
really thought about it", I'm afraid you'll
probably
have had it!
If
they ask you what you think a nurse does, don't say "I
don't
know", unless you really don't know.
And it all
you
know about it is from watching those hospital
programmes
on telly, you will have something to say,
won't
you? So make use of the people and
things around
you,
and prepare for that interview, before you go.
Remember
at the interview to speak clearly, be polite,
and
look at your interviewer, or interviewers.
Thank
your
interviewer when you are about to leave.
This
always
creates a good and friendly impression.
You
may have noticed that I mentioned the word
'interviewers'. You may on occasion be interviewed by a
panel
of interviewers. Don't worry! The same basic
rules
apply. When one person asks you a
question, direct
your
answer mainly to him, but don't let the others think
you
have forgotten about them. If your
answer is a long
one
you can direct it to all of the panel, looking at
each
person in turn.
Naturally,
you too will have some questions to ask.
Don't
be afraid to do so. The interviewer/s will
appreciate
your interest. Decide before. and during
the
interview,
what questions you would like answered.
We
all
know that 'practice makes perfect' and this could not
be
more true than in the case of interviews but it's
disheartening
to learn merely from unsuccessful ones.
A
good
way to find out how you respond to questions and how
you
present yourself at interview, is to get your
parents,
relatives and friends to give you a 'mock
interview'. The type of questions they could ask are on
appendix
1. If you can, have someone else watch
the
interview
noting comments on your performance, which they
will
tell you of later. Then go through the
interview
again,
and again, trying to improve your performance each
time.
SELECTION
TESTS
Sometimes
you may have to take part in such a test, eg. a
shorthand
and typing test, mathematics test or a general
knowledge
test. Don't be afraid, for the test is
not
designed
to trip you up. It is merely intended to
test
certain
abilities required for the job in question.
_____________________
If
you follow the guidance in this booklet, you should be
equipped
to stand a good chance of getting the job you
want.
Practice
at being interviewed by your friends.
Ask them
how
convincing are your answers to the interviewer's
questions. Ask them how tidy your handwriting is.
Remember
that this type of criticism is constructive,
rather
than destructive.
Always
remember that in applying for a job and in being
interviewed
for it, there is no room for excessive
modesty. The interviewer wants to know all about you,
or
else
he wouldn't ask to see you.
Careful
planning, a lot of thinking, practice and a lot
of
hard work will almost certainly reward you in the form
of
getting you the job you want.
GOOD LUCK
_______________________
APPENDIX
1
QUESTIONS
WHICH MAY BE ASKED AT INTERVIEW
Tell
me about yourself, your hobbies and so on.
What
do you know about this organisation?
Why
did you apply for this job?
What
do you think the job entails?
What
experience and qualifications can you bring to the
job?
What
do you think you would enjoy in this job?
How
relevant are the subjects you studied at school to
this
particular job?
If
you get the job what would you like to see as your
future
prospects?
Why
are you changing your job? (If
appropriate)
What
plans do you have for further education?
How
well do you get on with other people?
How
important is salary too you?
What
are your main ambitions in life?
What
do you do in your leisure time?
What
sort of books do you read and why?
What
else can you tell me to convince me that you are the
person
for this job?
APPENDIX
2
CURRICULUM
VITAE AND COVERING LETTER
21 Any
Street.
Middletown,
County
Whatnot.
the date
The
Personnel Officer,
Betterplace,
Paradise
Lane,
County
Whatsitsname.
Dear
Sir,
Clerical
Assistant
I
wish to apply for the above vacancy advertised in the
'Daily
Knowitall'.
I
enclose personal details and shall be pleased to
provide
any further information you may require.
Yours
faithfully,
John
Smith
CURRICULUM VITAE
POSITION:_____________________________
NAME:
ADDRESS:
TELEPHONE
NUMBER:
DATE
OF BIRTH:
AGE:
NATIONALITY:
SCHOOLS
ATTENDED:
QUALIFICATIONS: GRADE OBTAINED: DATE:
INTERESTS
AND HOBBIES:
FURTHER
EDUCATION PLANS:
EXPERIENCE:
PRESENT
JOB: (if appropriate)
REFERENCES:
ADDITIONAL
INFORMATION:
(eg
why do you want the job? What do you have to offer?
What
do you know about the job?)
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